TIPS Certification Practice Exam 2025 - Free Training for Intervention ProcedureS Practice Questions and Study Guide

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What does TIPS recommend regarding serving complimentary water to guests?

Only serve water on request

TIPS recommends serving complimentary water on request to ensure that the needs and preferences of guests are respected. This approach allows establishments to manage resources while providing good customer service. By serving water only when requested, it also minimizes waste, which can be beneficial from both an economic and environmental perspective. This practice ensures that guests feel valued and attended to while giving them the autonomy to request what they want, rather than assuming they need water without asking.

This policy contrasts with more presumptive practices like serving water freely or charging for it, which may not align with guest expectations or can lead to dissatisfaction. Providing water only upon request also allows staff to gauge the specific needs of the customers, ensuring a more personalized experience.

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Do not serve water

Serve water freely

Charge for water

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