How to Handle Intoxicated Guests Responsibly

When a guest shows signs of intoxication, it’s not just about looking after their immediate needs—it's about acting responsibly and ethically. What do you think is the right call here? Let’s dig into it.

Most of us have been there at some point—watching a friend have one too many. But when you’re the server, the dynamics shift. If a guest displays signs of intoxication, encouraging them to drink more or just ignoring it isn’t the answer—we all know that! Think about it: if they’re feeling tipsy, serving them another drink is like throwing fuel on a fire. Sure, it might make for a fun night in the moment, but the aftermath? Not so much.

Here’s the deal: calling a cab for them is the best action. Why? Because it shows that you care about their safety and well-being. Sure, it might mean a bit of extra effort on your part, but that’s a small price to pay for ensuring that they don’t find themselves in a dangerous situation, like trying to drive while intoxicated. It’s all about creating a safe environment—not just for them but also for everyone else at the establishment.

And this isn’t just about being a good Samaritan; it’s about adhering to responsible serving practices and complying with laws and regulations that govern alcohol service. Have you ever thought about the repercussions of non-compliance? It can be pretty severe, ranging from legal trouble for the establishment to negatively impacting future sales. It's kind of a no-brainer, right?

Now, sometimes folks might think that ignoring signs of intoxication could be harmless, but it really can lead to serious consequences. Picture this: a guest stumbles out, gets behind the wheel, and a terrible accident occurs. You’d wish you’d taken action, wouldn’t you? It’s a domino effect that you want to avoid at all costs.

But don’t stress too much! Training for intervention procedures—like TIPS—is there to guide you on how to handle these crucial situations effectively. It equips you with the tools needed to recognize the signs of intoxication and the appropriate responses to ensure everyone’s safety.

So, the next time you find yourself in a situation with an intoxicated guest, remember: calling a cab isn’t just a kind act; it's a commitment to responsible service that protects both your patrons and your place of work. And hey, that peace of mind? Priceless!